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Support

Need help with ListJet?

Email:

We typically respond within 1-2 business days.

Common Issues

Extension not loading

  • Refresh the eBay page.
  • Make sure you are signed in to ListJet.

Can't find the email confirmation code?

Check your spam inbox.

Extension shows an old version

  • Open chrome://extensions.
  • Turn on Developer mode.
  • Click Update, then restart Chrome.
  • If it still shows the old version, remove and reinstall ListJet from the Chrome Web Store.

Can't use Sell Similar or Revise

These features require you to be signed in to eBay in your browser.

AI functions or Apply buttons aren't working

Open an eBay listing create/edit page first.

Billing or account issues

Contact .